Koeko, a leading provider of Korean language lessons, based in France, approached our studio with a vision to enhance their e-commerce platform's payment process and optimize customer retention. Specializing in Korean language education, Koeko sought to offer a seamless user experience for purchasing lessons, addressing cart abandonment issues, and fostering customer loyalty.
Koeko, a leading provider of Korean language lessons, based in France, approached our studio with a vision to enhance their e-commerce platform's payment process and optimize customer retention. Specializing in Korean language education, Koeko sought to offer a seamless user experience for purchasing lessons, addressing cart abandonment issues, and fostering customer loyalty.
To address these challenges, our team devised a comprehensive solution strategy aligned with Koeko's goals and market context.
Custom payment solution development tailored to selling Korean lessons
Pre-sales engagement enhancement with interactive interface
Abandoned cart recovery strategy with personalized email reminders
Seamless integration with backend systems and accounting processes
"The custom payment solution and enhanced user experience have significantly improved our conversion rates and customer satisfaction, enabling us to better serve our Korean language students."
The successful implementation of these initiatives delivered tangible outcomes and positioned Koeko for sustained growth and student retention: Enhanced Payment Experience: The custom payment solution provided Koeko with the flexibility and control necessary to optimize their payment processes for selling Korean lessons, resulting in increased conversion rates and revenue growth. Improved Pre-Sales Engagement: The revamped pre-sales interface enabled Koeko to captivate potential students early in the learning journey leading to higher engagement, improved lead generation, and increased enrollment in their Korean lessons.Reduced Cart Abandonment: Through the implementation of targeted abandoned cart recovery strategies, Koeko successfully recovered lost sales, re-engaged with students, and fostered long-term loyalty, resulting in incremental revenue and sustained growth.
